Frequently Asked Questions.

There are no minimum order requirements.


  • Standard Delivery (£4.95) – 3 to 5 days
  • Express Delivery (£9.99) – 1 to 2 days


  • Standard Delivery (£12.99)
  • Channel Islands – Isle of Man, Isle of Wight, Isle of Sicily, Jersey & Guernsey, and Northern Ireland
  • Highlands – Aberdeen, Falkirk, Inverness, Perth, Kirkwall, Paisley. Kilmarnock and the Outer Hebrides

As of the moment, we don’t deliver overseas.

We accept all major credit cards and debit cards. We use Stripes and Paypal as our payment gateways.

Unfortunately, we don’t accept cheques

Within 14 days, we provide a no-questions-asked refund or exchange policy. All we ask is that you return the item in the same condition that you received it, and you can get a full refund or an exchange.

Please keep in mind that you will be responsible for paying for the return postage. In the case of a return, please contact us at info@onlinehousehold.co.uk and we would be pleased to assist you.

Still have a question?

Please contact us for more information.

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