FAQs

Frequently Asked Questions.

Do you have minimum order requirements?

There are no minimum order requirements.

What delivery options do you have?

UK MAINLAND

  • Standard Delivery (£4.95) – 3 to 5 days
  • Express Delivery (£9.99) – 1 to 2 days

NON MAINLAND & UK HIGHLANDS

  • Standard Delivery (£12.99)
  • Channel Islands – Isle of Man, Isle of Wight, Isle of Sicily, Jersey & Guernsey, and Northern Ireland
  • Highlands – Aberdeen, Falkirk, Inverness, Perth, Kirkwall, Paisley. Kilmarnock and the Outer Hebrides
Do you deliver overseas?

As of the moment, we don’t deliver overseas.

What are your payment methods?

We accept all major credit cards and debit cards. We use Stripes and Paypal as our payment gateways.

Do you accept cheques?

Unfortunately, we don’t accept cheques

What is your return or refund policy?

Within 14 days, we provide a no-questions-asked refund or exchange policy. All we ask is that you return the item in the same condition that you received it, and you can get a full refund or an exchange.

Please keep in mind that you will be responsible for paying for the return postage. In the case of a return, please contact us at info@onlinehousehold.co.uk and we would be pleased to assist you.

Still have a question?

Please contact us for more information.

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